cached exchange mode outlook 2013 greyed out

In the general tab click on the Clear Offline Items and all your Offline items will be removed.Start with a right click on the folder and select Properties from the menu.So, the best option you are left with is to clear the offline items so that this issue could be resolved.

The problem arises when the offline items do not match with the online items, due to any sort of connectivity issues. This cached data not only helps you operate Outlook on offline mode, but also improves the performance.

As you know that you can use Outlook offline anytime with the help of the cached data it has stored. Solution 3– To deal with the problem, you can start with clearing the Offline items from Outlook. Close Outlook and open it again, and now click on the Send/Receive button again and de-select the Work Offline mode by clicking on it. For this, click on the Send/Receive tab on the top of the Outlook screen as earlier and click on the Work Offline button. Solution 2– Try working on Offline and then on Online mode by switching between them. The update will happen, if you still can’t see your updated content, then you might have a different issue, move to the next step.

To update it manually, you need to click on the Send/Receive tab on the top of the Outlook screen and click on the Update folder option given there. Sometimes due to poor internet connectivity and other reasons the content and folders in Outlook do not get updated automatically. Solution 1– Try updating folders manually. Outlook has lost the connection to the Exchange Server.The auto-update feature is disabled by the user.There is an interruption in the synchronization.OST file update is slow due to the large size of the file.There can be several key factors behind the issue Outlook stops updating the Exchange mailbox folders: Causes behind the ‘Outlook not updating mailbox folders’ issue But some problems can occasionally arise due to several reasons, and here we are going to discuss updating issues with Exchange. Basically, when the user opens Outlook, all the mailbox folders are updated. Recently, some of our clients told us that they are facing one issue where Outlook is not updating such mailboxes that are associated with Exchange. With Cached Exchange mode, the Exchange mailbox will be accessible in Outlook even when the connection is down. MS Outlook can incorporate multiple email accounts from different servers, including web mails and MS Exchange.

Cached exchange mode outlook 2013 greyed out